Mirror Lake Inn receives 29th consecutive AAA Four Diamond Award
LAKE PLACID, N.Y. – Before a group of about 150 Mirror Lake Inn Resort and Spa employees on Thursday afternoon (June 27), owner Ed Weibrecht looked over the group in the Wikoff Room and asked, “What’s so different about the Mirror Lake Inn that separates us from the others?”
After a pause he continued. “You look around this room. That is the difference…..it’s you. You’re the ones who communicate and interface with the guests, and give them that good feeling.”
Shortly thereafter, James Phelps, President and CEO of AAA Northway stepped to the podium and presented the time-honored Lake Placid resort with its 29th consecutive AAA Four-Diamond Award. The Inn’s accompanying The View Restaurant was similarly presented by Phelps with its sixth consecutive AAA Four Diamond designation.
Only one other property in the state (located in Manhattan) has maintained the AAA
Four Diamond Award as long as Lake Placid’s Mirror Lake Inn Resort and Spa.
“This award acknowledges the hard work and dedication of all of you,” said Phelps. “It’s an amazing accomplishment.”
How amazing? “Only five percent of AAA’s 30,000 rated lodges achieve AAA Four-Diamond status, and there are less than 100 (nationwide) who have held the Four Diamonds as long as
29 years. In addition, just two percent of our 29,000 rated restaurants have the Four Diamonds.”
The Inn’s accompanying restaurant, The View, collected its sixth consecutive Four-Diamond rating. Mirror Lake Inn offers the only combination of Four Diamond lodging and dining in Lake Placid.
“Both (lodging and dining) are committed to providing experiences to all guests by consistently exceeding expectations,” added Phelps. “You have a terrific place to come to work every day. It’s neat to spend half your day in this environment.”
Phelps was on point, based on the property’s stability and the longevity of many staff members. Owners Ed and Lisa Weibrecht live nearby and have overseen the Inn since 1976 with their daily, hands-on approach. Currently there are 11 members of the staff with over 20 years of experience at Mirror Lake Inn; there are 18 staff with over 10 years; and 17 with more than five years.
As proud as the Inn is of its AAA Four-Diamond acclaim, the property has received other recent plaudits, among them:
• Conde Nast Traveler 2013 Gold List
• Conde Nast Traveler Top Resort in the Northeast for 2013
• Conde Nast Traveler Top Ski Hotel in Eastern North America for 2013
• Travel + Leisure America’s Best Mountain Resorts
• Wine Spectator Award of Excellence 13 years in a row
• Best Hotel in the Mountains for 2013 (Adirondack Daily Enterprise survey)
• Best Spa in the Mountains for 2013 (Adirondack Daily Enterprise survey)
Top left photo: Mirror Lake Inn staff waiting for AAA presentation to begin on June 27
Bottom right photo: From the left - Mirror Lake Inn Resort and Spa owners Ed Weibrecht and Lisa Weibrecht, AAA Northway President and CEO James Phelps, Dining Room Manager Katie Welch, Executive Chef Jarrad Lang and General Manager Carl Gronlund are all smiles after receiving AAA Four Diamond Awards on Thursday afternoon (June 27) in the hotel’s Wikoff Room. Mirror Lake Inn secured the honor for the 29th consecutive year. Only one other hotel in New York (located in Manhattan) has achieved this honor longer. The View Restaurant collected its sixth straight Four Diamond designation. Mirror Lake Inn Resort and Spa is the only Lake Placid property to offer Four Diamond lodging and dining.